Billions will be spent on video conferencing in 2020

The coronavirus pandemic has led to increased adoption of video conferencing software and services and the latest forecast from Gartner predicts that global end-user spending on cloud-based web conferencing solutions will grow by 24.3 percent in 2020.

The video conferencing user base will continue to expand throughout this year though the research and advisory firm believes growth will taper off in 2021 as the lasting effects of a remote workforce make video conferencing services commonplace.

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